We Support You

Don’t panic. We will assist you. We can directly connect to your computer and thus can help as though we were sitting beside you. Are you ready? Here we go! You do not need any technical expertise. We are happy to guide you through the process on the phone so that you can observe everything on the monitor.

What Is Remote Maintenance?

Albatros relies on the modern and convenient software solution FASTVIEWER which enables our support team to connect to our customers’ computers or PC networks via online remote access.

With the aid of this tool, even complex issues and problems can be analyzed and fixed immediately. This means short response times and as much flexibility and security as possible for your work with the Albatros System.