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That’s What Our Customers Say

“The GC Bruchsal has opened its new and modern clubhouse in 2014; thus setting standards for the whole region in terms of comfort and service. We have integrated the Albatros solutions into our building project right from the start. These solutions relate primarily to topics such as access control, reception area, info terminal, and restaurant. The Albatros team proved to be a competent partner at our side and has supported us to develop and implement ideal solutions for all of our projects. That’s why I strongly recommend other golf courses to rely on Albatros’ expertise and experience. We are very satisfied – and extremely successful – with this cooperative partnership. Visit us in the beautiful GC Bruchsal and convince yourself.”

“The golf course GC Teutoburger Wald is operated by a traditional association and an operator with a clear business orientation. After initially only the club was an Albatros customer, we are gradually integrating the operator’s requirements into a common multiple client system. This process reveals the full range of possibilities of the sophisticated Albatros Software Solutions which are tailored precisely to the needs of a modern golf course. We furthermore benefit from the experience and expertise of the Albatros employees. Altogether, the pleasant and successful cooperation leaves room for my and our individual needs.

Since we do no only offer a golf course but moreover a restaurant and conference rooms and since we are closely connected to the “Gerry Weber World”, I make use of numerous software solutions. I can confirm that Albatros provides an excellent tool which can be adapted optimally to every golf course, which covers every requirement, and which is always striving after advancement and modern technologies.”

“The Albatros products support us in guaranteeing a smooth and cost-effective operation of our 36-hole course. In the high season, more than 50 % of our tee times, lessons with instructors, and tournaments are being booked online or via App by the golfers themselves. Before using the Albatros solution for online reservations, one of our employees was exclusively concerned with answering phone inquiries on much frequented days at weekends. Long waiting times at the telephone are problems of the past and the club secretary has more time for personal customer contact at the reception. For our members and guests, the organization and the adherence to tee times has become much easier – a quick look at the mobile phone is enough.

Do you actually know how many rounds are played in your golf club per year? The number of rounds per year and the reservations made by customers are among the principal key figures of the management team.”

“I invite every club manager to visit us and take a look at the diverse and innovative software and hardware solutions provided by Albatros. We consistently use the Albatros-Software in all areas – from membership and tournament administration to tee time reservations to restaurant solutions and self-service terminals.

Our members and guests enjoy the clarity and certainty provided by Albatros solutions such as tee time reservations. For our golf course, the consistent optimization of occupancy rates of our 18-hole course has resulted in a 50 % sales increase.

The cherry on the cake is the expansion of our online services through the addition of the Thailing Club App, which Albatros has programmed for iPhones and for Android Phones a few years ago. Our members can easily book tee times and register for tournaments via their smartphones or from home and thus relieve the service team. Consequently, we try to deploy the newest Albatros modules every season in order to continually improve our services.”

“The GC Bruchsal has been an Albatros customer almost from day one and I am still enthusiastic about the different and ever new possibilities which Albatros provides for us and which enable us to offer the best possible service to our members and guests. By choosing the Albatros software, we could not only reduce our employees’ workload, but also increase their efficiency. Initially, we only used the member and tournament administration. We have continually become more professional because we gradually integrated modules such as guest reception, connection of ball machines and access controls, online reservations and, nearly two years ago, the restaurant module. Due to the good and individual service we offer, we managed to become more successful and to significantly increase the number of members and guests. In this process, we were always able to adapt, extend, and tailor the software to our requirements. I can only recommend the Albatros Software Solutions to every golf course and I am at your disposal at any time for a personal conversation between colleagues about Albatros.”

 

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